VIRTUAL ASSISTANT & DIGITAL MARKETING in Newport, Shropshire.
Business support without the overhead of hiring.
RUNNING A BUSINESS IS HARD ENOUGH. RUNNING IT ALONE IS EVEN HARDER.
Most small business owners do everything themselves.
You’re brilliant at what you do but wearing all the hats gets in the way of focusing on your strengths.
Inbox management. Website maintenance. Blogging. Content creation. Social media. Email marketing. The list goes on.
And when you're trying to stay on top of the daily admin, the work that actually grows your business never seems to get done.
You can only do so much That’s the reality.
A virtual assistant changes that.
FLEXIBLE BUSINESS SUPPORT WHEN YOU NEED IT.
VA based in Newport, Shropshire. Working with small businesses, sole traders and entrepreneurs locally and across the UK.
VIRTUAL SERVICES:
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Blog posts, website copy, email newsletters. The words your business needs but you never have time to write.
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Content creation, scheduling, captions. Let me help you show up consistently online without it taking over your week.
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Campaigns, sequences, list building and management. Staying in your customers' inboxes for the right reasons.
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Branded graphics, presentations, media kits, social templates — designed in Canva and ready to use.
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Your needs are ever-changing and my skills are vast and varied. If there’s something you need that I can help with — let’s go!
ABOUT YOUR VIRTUAL ASSISTANT
I’m Melissa Woods, the human behind Big ZigZag. My initials make a big zigzag, hence the silly name.
With more than 10 years of experience in web design, marketing, events and digital, I offer hands-on virtual assistant services to small businesses in Newport, Shropshire and beyond.
I know first-hand what it takes to run your own business. The juggle is real.
My approach is holistic. I understand how all the moving parts of a business connect — and how getting the right support in the right places makes everything work better.
I'm here to take the pressure off, so you can get back to doing what you're brilliant at.
Frequently Asked Questions
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A virtual assistant is a remote professional who supports businesses with day-to-day tasks — from social media and email marketing to content creation and website maintenance. Instead of hiring a member of staff, you get flexible, on-demand support for exactly the hours you need.
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At Big ZigZag, hourly support starts from £35/hour with a 4 hour minimum. Monthly retainer packages start from £175 for 5 hours per month, rising to £650 for 20 hours. All packages include priority booking and transparent pricing — no hidden costs.
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Absolutely. Big ZigZag is based in Newport, Shropshire but works remotely with small businesses, sole traders and entrepreneurs across the UK. Location is never a barrier.